![]() When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. East Coast reserves the right to choose the preferred shipping method. Additional fee’s to residential areas may apply. For items that are over 150 lbs or over dimensional, special charges, or freight shipping may apply. Please call us for more information regarding our shipping policies. East Coast provides several forms of shipping selections from ground to overnight air. We provide shipping anywhere in the continental United States, and we will ship to all international points when necessary. We work exclusively with UPS to provide the best shipping cost in the industry. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the world. All returns are subject to a 20% restocking fee. East Coast reserves the right to refuse all returns outside the accepted time, and under certain circumstances. We are not responsible for return delivery cost. We will assign a "Return Merchandise Authorization" number (RMA) and supply you with that RMA and any special instructions about the order's return via e-mail and/or voice.Īny return received without this prior RMA will be refused. You will receive an email after your submission, giving you contact information. The "Submit" button sends your info to us for review. The "Reason to Return" box for information will also be displayed at the bottom: After providing the information for the reason for return, press the "Submit" button. You will be taken to a page where your order information will look something like this:Ĭheck off the product(s) you wish to return, and fill in the reason for the return(s). When doing a “Return Request” for an order that you have placed or received, simply press the "View Order" link in the "My Dashboard" section.This will bring you to your order area, where you can do a return request by pressing the "Return Request" button at the bottom of the page. All returns must be undamaged, and in the original condition of the product at the time of purchase accompanied with the receipt. ![]() Returns, refunds, and exchanges are accepted up to 15 days after the original purchase date with required RMA. has the right to terminate any Services Agreement for any reason, including the ending of services that are already underway.
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